Selling our property has been stresslessStewart Cutts Longton
Our experience selling our property has been stressless from the moment we decided to use Ben Rose. From the valuation, the wonderful photos and of course the staff who are a credit to the company. It was always a pleasure to speak to the staff whether in person or by phone, and they are all an asset to make choosing Ben Rose the right choice when selling your home.
Put at ease straight awayGary Hulme - Tenant Bamber Bridge
Sophie was professional but most importantly for my family and I she was kind and friendly. She is a lovely person to deal with as you are put at ease straight away with her super personality. She has been very quick replying to all of our queries. We are very happy with our dealings with Ben Rose Estate Agents and with Sophie in particular.
Thank you for being so kind and welcomingTim Dugdale - Buyer Leyland
Hannah Slater ensured our offer was received quickly and was both polite and calm throughout all communication. We were elated to have our offer accepted. Thank you for being so kind and welcoming on the phone during the stressful process of house purchasing! Her onboarding emails and swift replies are helping us start off the process smoothly. Thank you once again🏡
Smooth process from start to finishSami Ballout - Tenant Longton
Great service from Ben Rose. Abbie handled my application and was quick to respond, friendly and really helpful when I hit a snag during referencing. Smooth process from start to finish. Highly recommend!
Easy to contact and quick to respond.Alice McCurley - Buyer Bamber Bridge
All the staff at Ben Rose Bamber Bridge were amazing before during and after buying our first home. They were really easy to contact and quick to respond. Never had an issue with extra viewings. Thanks everyone but a big shout out to Ruby who we spoke with most.
5 stars from start to finishJessica Leal - Vendor Longton
5 stars from start to finish. Really friendly team and great communication. Made a stressful situation a lot easier. Will definitely recommend and use again.
We have been so pleased with themDenise Bolton - Vendor Bamber Bridge
From the moment Ben Rose gave us a valuation, had their photograph come then arranging viewings to getting offers and completion they were all so kind and lovely we have been so pleased with them.
A great team of friendly professional agents.Tracy Byers - Vendor Chorley
A great team of friendly professional agents. My property was sold within two weeks of listing. The team at Ben Rose kept me informed throughout the sale and offered other services like moving companies and maintenance. A smooth transition. Thank you to the team. Highly recommended.
Ben Rose were excellentSara Tinsley - Vendor Chorley
Ben Rose were excellent throughout the sale process of our house and we would strongly recommend them. A special thank you to Katie who kept us up to date with everything, she made a stressful process much easier.
We strongly recommend Ben RoseNick Ellison-Blake - Vendor Chorley
Choosing Ben Rose to market our property was 100% the correct decision. From the initial valuation through to marketing our home, the whole process was made hassle free by each and every member of the Ben Rose Team, even whilst moving offices themselves! We strongly recommend Ben Rose Estate Agents and they will be our first call the next time we sell our home
Excellent customer serviceDavid Allcock Longton
From putting our house up for sale until the completion of the sale, we have found Ben Rose Estate Agents to be professional, helpful and always available to answer any queries. Excellent customer service. Thank you.
Super responsive and proactiveJonty Summerell - Vendor Chorley
We would highly recommend Ben Rose for all of your letting and sales needs. They have been fantastic in selling our Eccleston house. Katie and Lucy in particular have been amazing, they are super responsive and proactive. They helped us to complete on our house within 8 weeks. We are so pleased with the service, thanks so much!
A true leader in your fieldSuzanne Weiss - Landlord Lettings
In all my 22 years of experience as a landlord I have yet to meet a more efficient team of staff. Their attention to detail, the fast turnaround of the works required at the property and the friendliness I experienced from all members of staff was really impressive. Well done Ben Rose! You are a true leader in your field.
Worked hard to secure a sale for my houseIan Bennett - Vendor Leyland
I sold my house through Ben Rose Estate Agents in Leyland and I would recommend them 100%. They were very professional, engaging and worked hard to secure a sale for my house. Everyone I encountered, at their office, was friendly, efficient and very accommodating. Special thanks to Catherine, Megan and Aaron at the branch and Stacey for the professional photographs which really helped to secure so many viewings and the crucial sale. I would not hesitate to use Ben Rose Estate Agents again and would recommend them wholeheartedly. Thanks again!
Exceeded my expectationsAndrea Lakeland - Vendor Chorley
This is the second time I've used Ben Rose Estate Agent, and once again they've exceeded my expectations. The team was professional, friendly, and kept me informed every step of the way. Simon's knowledge of the market and commitment to making the process as smooth and stress-free as possible really stood out. I wouldn't hesitate to use them again in the future and would highly recommend them to anyone looking to buy or sell a property.
Knowledgeable experienced agentsSue Rathbone - Vendor Leyland
I decided to use Ben Rose to help with the sale of my late father's house. A very emotional and stressful time. Cath assisted with valuing the property, and Marie guided me through the whole process. Both ladies made the process smooth and took away alot of the worries by explaining what was happening clearly. I would encourage anyone looking to sell their home to go with Ben Rose. Excellent service by knowledgeable experienced agents.
Joanne has gone above and beyondJill Halliwell - Landlord Lettings
I have had so many positive experiences of the lettings team at Ben Rose in so many ways. The team are very efficient at ensuring all our properties comply with the required checks and legislation. We are in safe hands. Sophie and Meghan keep in constant contact with us and always attend to everything quickly and provide a brilliant quality of service. They have helped us sort out so many issues ,some well beyond their remit. Recently we have had a complicated and emotional issue to deal with and Joanne has gone above and beyond to advise and support us every step of the way. She has demonstrated real concern for both us as landlords but also empathy and concern for the tenant. This situation is now resolved to everyone's benefit, thanks to her experience and hard work. Thank you so much Joanne. I would not hesitate to recommend the Ben Rose lettings team for having our back every step of the way.
I couldn't have asked for a better experienceRobin Cunliffe - Vendor/ Landlord Chorley/Lettings
Great experience with all the team at Ben Rose! The sales team Katie and Leanne were always happy to help and chase solicitors when we bought our house even when the process was a bit longer than we hoped! The lettings team have also been amazing, the process of finding a tenant was quick and easy. I've mostly dealt with Joanne and Sophie who have both been very friendly and knowledgeable about the process. It has been a pleasure working with Ben Rose and I couldn't have asked for a better experience on either side! 10/10 recommend and they are always easy to get in touch with very responsive!
Handled both our purchase and sale and were excellentCarolyn Williams - Vendor Chorley
Ben Rose handled both our purchase and sale and were excellent. We secured an offer within 3 weeks and Ben Rose facilitated our offer on our purchase. Through our moving process we found all the team to be polite , efficient and informed our sale/purchase. Leanne was great at facilitating completion dates for our chain and pulling the process together. I would not hesitate to recommend or use them again in the future. Thanks!!
Every step was handled smoothlyDanny Townley - Tenant Lettings
I was in the market to rent for a couple of months and dealt with several estate agents where the service was genuinely shocking. Ben Rose were the complete opposite from the very first call. As I was moving 150 miles, they made sure with the landlord upfront that I ticked all the boxes before arranging a viewing, so I wasn’t making a wasted trip. Even the calls before the viewing just felt easy, more like speaking to people who actually cared than being processed. From the viewing itself, through to the application, and right up to getting the keys, every step was handled smoothly. Nothing felt difficult, nothing felt delayed, and I was kept in the loop at every single stage. They even arranged for a handyman to come out in my first week to sort a few bits, which says everything about how they operate. Moving is stressful. There’s a lot to think about. But when the estate agent delivers a great service, it takes a huge weight off. Massive thanks to the team, I’d highly recommend if you’re looking to rent.
An absolute pleasure from start to finishMareks Kiscenko - Vendor Leyland
Working with Catherine Byfield and her team was an absolute pleasure from start to finish! Selling a home can be a stressful process, but their professionalism, guidance, and clear communication made everything feel smooth and manageable. I truly felt like I was in great hands and appreciated how seamless they made the entire experience. I couldn’t be happier with the outcome and am incredibly grateful for their help. I highly recommend Catherine and her team to anyone looking to sell (or buy) a home—you won’t be disappointed! Thank you again for everything!
Five star service throughoutSally Coleman - Vendor Chorley
Ben Rose Chorley provided a five star service throughout the whole sale process from initial valuation through to completion. The best things about Ben Rose are the teamwork and customer service. I was sceptical at first about using an agent with separate teams for onboarding, sales and sales progression thinking a single contact throughout would be preferable. Ben Rose changed my view, as having specialist teams ensures faster progression plus there is always someone available to talk to. The whole team is friendly and professional. I can see why their sales figures are so strong. They did a great job with the marketing video and I found the weekly marketing reports really helpful. Would thoroughly recommend.
Advertising, Communication and Sale techniques are fantasticSophie Kilshaw - Vendor Bamber Bridge
I sold my house with Ben Rose and I cannot recommend them enough! Their advertising, communication and sale techniques are fantastic. We had viewings and offers within a few days and they supported me every step of the way through the sales process. They chased both solicitors to try and keep the process moving smoothly and answered any email or phone call promptly. I would like to especially thank Kayleigh who supported me a lot throughout the sale. Thank you!
No hesitation in using them againJack Fairbrother - Buyer Leyland
Well, where to start? Can not thank Ben Rose and all of the staff, for helping us purchase our dream home. A special thank you to Cath Harrison for being there through the whole process and answering all of our questions and guiding us through what would have been a very stressful time. We can not recommend Ben Rose estate agency enough for helping us buy and sell a property. We would have no hesitation in using them again and recommending them to friends and family. Thank you, Phillip and Jacqueline.
Quick to deal with any issues along the wayGillian Barker - Buyer Chorley
Huge thanks to Lucy Jackson at Ben Rose Estate Agents in Chorley for all her help and support with the purchase of our recent property. She kept us up to date, chased solicitors and was quick to deal with any issues along the way. A lovely friendly lady too. Highly recommended 🏡
head and shoulders above the restRebecca Sprott - Vendor Chorley
The service I received from Ben Rose was exemplary, and far better than I could have imagined. Having always been led to believe estate agents are difficult to get hold of and only have their own interests at heart, this couldn’t have been further from the truth with all the team at Ben Rose Chorley. My house was a difficult sell with plenty of stumbling blocks along the way, with nearly 12 months of unforeseen problems, difficult buyers, a nightmare survey, and all in all a really tricky situation to navigate. I was clueless, and without the support, knowledge, and transparency of the team at Ben Rose, I would have been at a loss for how to sell the property. I arranged a valuation with three estate agents and Simon at Ben Rose was the only one who turned up when they said they would. He was fully transparent with their approach to sales techniques, and gave me his honest advice about how to get the best value for my home. I trusted his knowledge instantly. From then, the service I had was absolutely top of the game. The team at Ben Rose arranged 20+ viewings all in one day, and conducted them all. They gathered all feedback from all who viewed, and fed these back constructively and simply. They negotiated prices and their sales techniques meant my property sold for way over the asking price. They were available whenever you needed to speak to them, and nothing felt like too small a question or a problem. A friendly and knowledgeable team who are a credit to the industry. When the sale got tricky (there ended up being 3 sales that fell through), the team at Ben Rose persevered on my behalf. Arranged countless viewings, even out of hours sometimes, and no problem was too small. The branch manager, Tammy, was exactly what you needed when coming to sell your property. She went above and beyond for me - approaching builders, getting valuations, and her frank and honest approach I appreciate greatly. She didn’t tell you what you wanted to hear; she was open and genuinely fought to get the best resolution for me. All of the team are communicative, friendly, supportive and knowledgeable. They all knew exactly what situation and background of the property and always had the right information to hand, and would do anything to help push the sale forward. Always available to chat, and never felt like I was a burden or asking for too much. When my sale fell through (three times!) I genuinely believed the team would get it over the line for me, and they did. I can’t thank them enough for their tenacity and support over a very difficult sale! My property ended up selling for a relatively cheap price in the housing market, and Ben Roses’ rate was affected as a result of the decrease in price. I never once felt like because I was paying a considerably lower fee than higher properties, that I wasn’t as important as others. Ben Rose are head and shoulders above the rest - genuinely, a huge thank you for helping to sell my property, I could not have done it without your industry knowledge, insight and fabulous team of staff.
A huge thank you to all the teamMarianne Jane - Vendor Chorley
We have recently completed on our house sale and would like to express our sincere thanks to Ben Rose Estate Agents in Chorley. Tammy and her team — and I think I must have spoken to almost all of them — supported us through what became a problematic and at times stressful process after our first buyer unexpectedly ghosted us. The Sales Team never gave up and continued working hard to find new potential buyers, and thanks to their dedication we soon had another sale secured. Throughout the process we received regular updates, and when Waseema from the Sales Progression Team reviewed the progress of the sale, it made a real difference in helping to move everything forward. A huge thank you to all the team at Ben Rose for their hard work, professionalism and commitment.
Excellent throughout our tenancyRichard Perris - Landlord Lettings
Ben Rose Lettings were excellent throughout our tenancy. Joanne, Sophie, Megan and Abbie were all attentive, professional, and a pleasure to deal with. The onboarding process was wonderful and made everything feel clear, smooth, and reassuring from the start. Communication was always great, and throughout the tenancy they provided consistent support whenever it was needed. We always felt well looked after and appreciated how helpful and responsive the team were. I would happily recommend Ben Rose Lettings to others.
Nothing was too much troubleRosemary and Steve Carder - Buyers Chorley
Thank you so much for your expert help in finding exactly what we were looking for in a property. A Special Big Thank you to Harmony for the warm welcome and wonderful help that she gave us, as soon as we walked in. Nothing was too much trouble to her. She listened to us and understood exactly what we were looking for. Made appointments and emailed us with updates. Also to Jordan for her help at the property and Lesley for showing us around another property. We would definitely recommend your Company to others looking for help selling or buying a property.
The support was incredibleRebecca Pennington - Buyer Chorley
Me and my partner recently purchased a house. Being first time buyers the process was very daunting but we were immediately impressed by the service provided by Ben Rose. From the initial house viewings to picking up our keys for our new house, the support was incredible. They were always on hand to answer questions which was very reassuring. I would recommend Ben Rose to anyone!
The best experienceDanielle Watkinson - Buyer Leyland
The best experience with Ben Rose!!! As a first time buyer I was really anxious and hesitant to the whole process but Ben rose, especially Jess really helped me when I needed the extra advice. I fell victim to having difficult solicitors and Jess really helped in pushing them to contact myself and get the process moving in the right direction. Couldn’t thank Ben Rose enough and if I buy again I’ll definitely use Ben rose again!
Megan and Sophie have been extremely helpful throughout the process.Leah Jones - Tenant Lettings
I had such an amazing experience with Ben Rose. as I am young and this is my first rental property, this was a daunting process for me to start, however, from the viewing with Joanne she made me feel at ease and answered any questions I needed. As well as this, Megan and Sophie have been extremely helpful throughout the process. No matter how many times I had called and had questions they were always extremely knowledgeable, helpful and polite. I’d recommend Ben Rose any day as this is the only Lettings agents that have gone above and beyond to help someone like me! Thank you to the team, Joanne, Megan, and Sophie you’ve all been great!
Excellent from start to finishAdam Worswick - Vendor Bamber Bridge
We recently sold our house through the team, and the entire experience was excellent from start to finish. The communication was clear and professional throughout the process! A special mention goes to Jessica Pendleton, who was outstanding. Jessica was always approachable, knowledgeable, and incredibly supportive, keeping us updated every step of the way and responding promptly to any questions we had. We are extremely grateful for all the hard work that went into achieving a successful sale and would highly recommend the team to anyone looking to buy or sell a property. Thank you again.
Extremely helpful and patientChristine Kennedy - Buyer Chorley
Writing on behalf of my mum Sheila : I recently bought an apartment through Ben Rose. Due to solicitor hold ups the process was unnecessarily lengthy and very stressful. All the team at Ben Rose despite my numerous phone calls were extremely helpful and patient. They went the extra mile. If i ever move again I would, without hesitation, use Ben Rose as my estate agent,
Friendly, professional and approachableTracy Keating - Vendor + Buyer Chorley
This is the second time I have used Ben Rose to sell a house. They are fantastic. We sold our home the day after open house viewings. All the staff we dealt with were very friendly, professional and approachable. We also purchased our new house from them. From viewings to moving took only 9 weeks. I would definitely recommend Ben Rose.
Professional at all stagesJohn Lorimer - Vendor Chorley
From putting the sale of my house with yourselves I've been very, pleased with the way things have been handled. Since the initial valuation you've been professional at all stages, keeping me advised of viewings, offers and queries. From putting the house on the market to accepting an offer was all within less than 3 months and that was over the Christmas period too. Thank all your staff for the professionalism displayed throughout and should I ever need to market a property again I will be sure to call upon your services.
Fantastic marketing photos and videoChris Thornborrow-Jones - Vendor Chorley
Absolutely delighted with the team at Ben Rose for the way they dealt with the sale of our property. Starting with Simon’s enthusiasm and knowledge of the market, and then the fantastic marketing photos and video, we had lots of early interest, and secured a sale at a good price within a week. Couldn’t be happier. Checked in regularly with us during the contract phase and were great to deal with throughout. Highly recommend
Not your typical high street chainAndy Laverty - Vendor Chorley
Having not sold a house for several years, I recently found Ben Rose Estate Agents a pleasure to deal with. At each and every step of the sale, from start to finish, they guided me through the process. I found them to be both very knowledgeable and extremely professional. This is definitely not your typical high street chain and in my opinion I found each person representing Ben Rose, during the sale, to be thoughtful, polite, straight talking and honest and would definitely recommend them.
I know that my tenants are all in safe handsDeborah Davies Lettings
Ben Rose and their fantastic, efficient and friendly lettings team; Sophie, Joanne, Megan and Abbie, have been managing my rental properties for the past 10 years and I couldn't be happier with their service. They have removed all of the anxiety, as a landlady, associated with the lettings market, litigation and safety worries, finding and vetting the right tenants and I know that my tenants are all in safe hands. They always respond to any concerns that I may have, advise appropriately as well as looking after my tenants too. I wouldn't hesitate to recommend them to new landladies/lords or existing ones.
I just cannot fault my experience so farMegan Dunnett - Tenant Lettings
October 2024 I moved into a house through Ben Rose. This is my second privately rented property I’ve moved into and my first experience wasn’t great. When we first moved in to this house it wasn’t in the best of states. It’s taken a lot of work, but now it’s like a whole new house from the outside to the inside. Ben Rose has worked with us all the way through. Any repairs that was needed they’ve had someone come and resolve within days of reporting it. Any concerns we’ve had they’ve listened and took on board what we’ve said. They’ve talked us through future plans to improve the premises. I just cannot fault my experience so far with them. Joanne and Sophie from lettings is who I’ve mainly dealt with and they’ve always got back to me with solutions. Just want to thank them both for all their help from start to finish, even with the moving process you were patient with us didn’t rush us one bit and we couldn’t be more grateful.
Head and shoulders above other estate agentsKevin Mumberson Longton
The people at Ben Rose are different class- head and shoulders above other estate agents. We had to sell two properties and purchase another in a short space of time due to a family bereavement. Ben Rose handled both sales and happened to be selling our purchase property. Branch managers Catherine and Chris were unbelievable- knowledgeable, reassuring and empathetic. They made a very difficult period as smooth as it could be. Special thanks to Emily and Kayleigh and everyone else at the Leyland and Longton branches. Would never use any other agent and couldn't recommend highly enough. THANK YOU.
They found me an excellent tenantKaan Herkmen - Landlord Lettings
I have been letting with Ben Rose for 4 years now. They found me an excellent tenant who looked after the property very well. Sophie & Megan jointly manage the property on my behalf. They always, very promptly, deal with my queries, in a thoroughly professional, coordinated, friendly manner. They have been especially helpful finding reliable contractors to carry out maintenance & remedial works, both exterior & interior. A very appropriate new tenant, was found for me in record time (before I even formally advertised!) by the Lettings Manager Joanne! Ben Rose was recommended by a friend who is a landlord in Leyland, after he did wide ranging research into all the local estate agents. Best advice he ever gave me & I have never regretted it!
We couldn’t have asked for a better agentPaola Rizzato - Buyer Bamber Bridge
We’ve just completed the purchase of our new home through Ben Rose (Bamber Bridge), and the experience was excellent from start to finish. From our first enquiry via RightMove to the final completion, the team was consistently professional, responsive, and helpful. They kept communication flowing, passed on our questions to the vendors promptly, and did everything they could to keep the process moving smoothly. As buyers, we couldn’t have asked for a better agent. Huge thanks to Jess, Kayleigh, and the whole team at Bamber Bridge—you made a stressful process feel much easier!
Helpful, friendly, and approachableSara Griffiths - Buyer Longton
We recently purchased our home through Ben Rose and they were so helpful, friendly, and approachable. They provided advice and reassurance when we needed it and made sure everything went smoothly - I'm sure that's not always easy in a 4 link chain! Special thanks to Chris and Kayleigh. We're now living in our dream home and could not be happier :)
Fantastic throughout the entire processJoseph Cooper - Vendor Longton
We recently sold our property with Ben Rose and couldn’t be happier with the service we received from start to finish. The whole experience was handled professionally and efficiently. A very special thank you to Chris and Kayleigh, who were absolutely fantastic throughout the entire process. They kept us fully informed at every stage, were always available to answer questions, and went above and beyond to make the process smooth and manageable. Their communication was excellent, and we always felt confident that our sale was in safe hands. The entire team at Ben Rose were friendly, proactive and highly organised. From marketing the property beautifully to managing viewings and guiding us through to completion, everything was handled with expertise and attention to detail. We would not hesitate to recommend Ben Rose to anyone looking to buy or sell a property. Thank you again for all your hard work and support — it really made a difference.
I would 100% recommend Ben RoseJessica Bannister - Vendor Chorley
Ben Rose have been amazing in the process of putting our property on the market. Simon, who valued our property, was incredibly knowledgeable and approachable, he really made us feel at ease with the process. Aaron, who took the property photographs, was so professional and helpful - the photos he took are perfect & we’re really impressed with the brochure that has been produced. Everyone at Ben Rose is always so pleasant and can’t do enough to help. I would 100% recommend Ben Rose to anyone who is looking to sell their property.
Thank you everyone at Ben Rose!Vanessa Ball - Vendor Leyland
Thank you so much to the team at Ben Rose in Leyland for successfully selling my house. I accepted an offer I was happy with within 8 weeks- I was really impressed as it was listed over the summer holidays and I wasn’t expecting many viewings. I had previously listed the property with another agent for 8 months and had no success. The entire team at Ben Rose were really professional and appeared to be really experienced estate agents. They were really helpful talking me through the process, and I was pleased the sale was completed within 9 weeks! Thank you everyone at Ben Rose!
Couldn't have asked for better serviceNicola Wyness - Buyer Longton
Ben rose where amazing during the buying process. Couldn’t have asked for better service. Special mention goes to Kayleigh who was professional, friendly and kept the communication going through the whole process! Thank you again.
Thanks again to a great team!Beth Maunder - Vendor + Buyer Chorley
I dont think moving house will ever be stress free however, Lucy at Benn Rose was always at the other end of the phone to deal with any issue that did arise. The slow periods and then the fast paced ending, making sure we knew the next steps, pushing for answers when we weren't getting much. I cant thank her and Benn Rose enough for getting us the house of our dreams! (Well when all the works been done.) Thanks again to a great team!
